Terms of Service

Welcome to Jeelco Elevators ("we", "us", or "our"). By accessing or using our website at jeelcoelevator.com or engaging with our elevator services in the Kingdom of Saudi Arabia, you agree to be bound by these Terms of Service. Please read them carefully before using our website or contacting us for services.

1. Acceptance of Terms

By accessing this website and using any of our services, you confirm that you are at least 18 years of age, have the legal authority to enter into these terms, and agree to comply with all applicable laws and regulations of the Kingdom of Saudi Arabia. If you do not agree to these terms, please discontinue use of this website immediately.

2. Website Usage Terms

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited activities include:

• Transmitting any unlawful, harmful, threatening, defamatory, or otherwise objectionable material.
• Attempting to gain unauthorised access to any part of our website, servers, or connected systems.
• Uploading or distributing viruses, malware, or any other harmful software.
• Using automated tools (bots, scrapers) to extract data from our website without prior written permission.
• Misrepresenting your identity or affiliation when contacting us.

3. Non-Binding Offer Disclaimer

All information, pricing indications, product descriptions, and technical specifications displayed on this website are provided for informational purposes only and do not constitute a legally binding offer or contract. Any price estimates or service quotes obtained through the website contact form or telephone enquiries are preliminary and subject to:

• A formal site assessment and technical survey by our engineering team.
• Final written quotation issued on official Jeelco Elevators letterhead.
• Mutual agreement and execution of a formal service contract.

4. Project and Quotation Terms

When you request a quotation or proceed with a project through Jeelco Elevators, the following conditions apply:

• All quotations are valid for a period of 30 days from the date of issue, unless otherwise stated in writing.
• Project timelines and delivery schedules are estimates and may be affected by supply chain conditions, site readiness, or force majeure events.
• Any changes to the agreed project scope must be documented and agreed upon in writing before implementation.
• Payment terms, milestones, and penalties are governed exclusively by the signed service agreement.
• Jeelco Elevators reserves the right to decline any project request at its sole discretion.

5. User Responsibilities

As a user of this website and a client of Jeelco Elevators, you are responsible for:

• Providing accurate, complete, and up-to-date information when submitting enquiries or project requests.
• Ensuring site access and appropriate working conditions for our technical teams during installations and maintenance visits.
• Maintaining the elevator system in accordance with our provided operating guidelines and not modifying any installed equipment without written authorisation.
• Promptly notifying Jeelco Elevators of any malfunction, safety concern, or emergency related to installed equipment.
• Settling all invoices within the agreed payment schedule as outlined in your service contract.

6. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, icons, product designs, technical drawings, and software — is the exclusive property of Jeelco Elevators or its licensed suppliers, and is protected under the intellectual property laws of the Kingdom of Saudi Arabia and applicable international treaties. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this website without our prior explicit written consent. Limited personal, non-commercial use is permitted, provided all copyright and ownership notices are retained.

7. Limitation of Liability

To the fullest extent permitted by law, Jeelco Elevators shall not be liable for:

• Any indirect, incidental, consequential, special, or punitive damages arising from use of this website or our services.
• Loss of data, business interruption, or financial losses resulting from reliance on information provided on this website.
• Damages caused by third-party actions, equipment misuse, or failure to follow our operational and safety guidelines.
• Website unavailability, technical errors, or security breaches beyond our reasonable control.

Our total liability for any claim arising from a specific project shall not exceed the value of the fees paid under the relevant service contract.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., our social media profiles, supplier pages). These links are provided for your convenience only. Jeelco Elevators has no control over the content or privacy practices of external sites and accepts no responsibility for them. Accessing third-party links is at your own risk.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in the Kingdom of Saudi Arabia. Both parties agree to attempt amicable resolution before initiating formal legal proceedings.

10. Amendments

Jeelco Elevators reserves the right to revise these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated date. Continued use of the website following any modifications constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

11. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us: